Contact Spotly & Report a Puzzle Issue
Report a puzzle defect, account problem or annual membership payment issue to the Spotly operator.
Puzzle reports
Include the scene title, whether you were playing the daily puzzle or a replay, your device, and a screenshot of the location that looks wrong. Describe unexpected fragments, incomplete objects or clicks that fail to register.
Account and membership support
For an account problem, include the account email and the error message. For payments, include the Paddle receipt or transaction reference. Never send passwords, API keys or full payment card details.
Operator & support
Operator details have not been configured. Support email has not been configured; payments remain unavailable until it is set.